HCL CEO: Outsourcing is dead, and there’s nothing innovative in cloud technology


The customer always comes first. Except when it comes to HCL, the $6 billion Indian outsourcing — make that co-sourcing — giant led by CEO Vineet Nayar, who literally wrote the book on a philosophy known as ‘employees first, customer second.’ In this latest installment of our CEO Interview Series, Nayar spoke with IDG Enterprise Chief Content Officer John Gallant about how that philosophy is fueling HCL’s rapid growth and why more CIOs ought to consider adopting it.

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